Features /
Platform
Incident management that keeps customers informed
The fix is only half of an outage. The other half is telling people what is happening. FrogStatus gives you a simple incident timeline that appears on your status page and reaches your subscribers.
14 days, no commitment. Cancel any time.
How it works
- 1
Open an incident
Give it a title, a severity (minor, major or critical) and the components it affects.
- 2
Post updates
Move it through investigating, identified and monitoring, with a short message each time.
- 3
Resolve it
Closing the incident adds a final update and marks it as resolved.
What you get
A clear timeline
Every update is stored with its time, so customers and your team can follow what happened.
Reaches subscribers
People subscribed to the page are emailed when an incident is posted or updated.
Linked to components
Choose which parts of the service are affected, so the page shows exactly what is hit.
A record afterwards
Past incidents stay on the page, which builds trust and helps your own reviews.
Where it helps
Outages
Tell customers you know and are working on it.
Degraded service
Explain slowness before it fills your inbox.
Post-mortems
Use the timeline as the starting point for the review.
Questions
Are incidents opened automatically?
Yes. When a monitor fails, an incident opens on its status page and closes when the monitor recovers. Add updates in your own words at any time.
Who is notified?
Subscribers of the status page, by email. Your team is alerted through the alert channels.
What are the severities?
Minor, major and critical.
Related features
Try it on your own services.
Add your first monitor in a couple of minutes. The trial lasts 14 days.
Start free trial